Free In-Home Water Test This Month — Schedule Yours Today!

About Frank Water Systems

20+ years of honest water treatment expertise. One mission: clean, safe water for every Charlotte family.

Meet Frank Helms

At Frank Water Systems, we believe better water can make a real difference in the way you live at home. Water affects more than what comes out of the tap. It affects taste, comfort, daily routines, and the overall feel of your home. That is why we built this company around a simple idea: give people honest answers, quality work, and water solutions that genuinely improve everyday life.

Our story starts with Frank Helms. Frank began his plumbing career as a school plumber in Mecklenburg, learning the trade through hands-on work and building a reputation for doing things the right way. Over the years, he developed deep experience in high-end residential remodels and service work, helping homeowners who wanted quality craftsmanship and dependable results. That background shaped the foundation of this company. We are not coming into homes guessing. We are bringing practical experience, careful workmanship, and a long-standing respect for the trade.

With more than 20 years of experience behind the business, Frank Water Systems is built on the kind of knowledge that only comes from years in the field. We understand homes, plumbing systems, and the details that matter when you are trying to improve water quality the right way. That experience also taught us something important: homeowners want straight answers. They want to know what is going on with their water, what their options are, and whether the solution being recommended actually fits their needs.
Read More / Read Less

That is a big part of why Frank Water Systems exists. We wanted to create a company that feels personal, local, and trustworthy. The name Frank is not only a nod to Frank Helms himself. It also reflects how we want to do business. We want to be frank with people. Honest about the problem. Clear about the solution. Straightforward about what is worth doing and what is not.

Our focus is on helping homeowners improve water quality in ways that matter. That can mean better taste, cleaner drinking water, less buildup, healthier water conditions, or a stronger overall system throughout the home. We know that for many families, this is not just ... about plumbing. It is about health and wellness. People are paying more attention to what they eat, what they drink, and what they bring into their homes. Water should be part of that conversation. If the taste of your water is off, if you are questioning the quality, or if you simply want more confidence in what your family is using every day, that matters.

We also know that water quality is not a one-size-fits-all issue. Some homeowners are looking for whole-house filtration. Some need help with hard water. Some want reverse osmosis for drinking water. Others want answers before making any decision at all. Our job is to listen, evaluate the situation, and recommend the right solution for the home. We are not interested in pushing equipment just to make a sale. We are interested in helping people solve real problems in a way that feels clear and practical.

What sets Frank Water Systems apart is the combination of real plumbing experience, a service mindset, and a focus on quality of life at home. We care about doing the work well. We care about treating people right. And we care about helping our customers feel good about the water they use every day.

At the end of the day, this company is about more than systems and equipment. It is about trust, craftsmanship, and helping people enjoy better water in a more confident, healthier home.

Our Values

The principles that guide everything we do.

Health First

We focus on what matters most — your family's health and wellness through clean water.

Honest Always

No hidden fees, no pressure tactics. We give you the facts and let you decide.

Community Rooted

We're your neighbors, not a faceless franchise. We know Charlotte water.

Quality Guaranteed

Every installation backed by our 30-day satisfaction guarantee.

Our Journey

Two decades of serving Charlotte families with integrity.

2003

Started in Plumbing

Frank began his career as a plumber for Mecklenburg County schools, learning the intricacies of water systems from the ground up.

2008

Water Treatment Focus

Transitioned into water treatment after seeing firsthand how poor water quality affected homes and families across Charlotte.

2012

Founded Frank Water Systems

Launched the business with a simple mission: honest water treatment advice and quality installations for Charlotte families.

2018

1,000 Homes Served

Reached a major milestone — 1,000 Charlotte-area homes with cleaner, safer water.

2024

2,500+ Homes & Growing

Now serving 2,500+ families across the greater Charlotte metro with a 100% satisfaction rate.

Certifications & Credentials

Trusted, certified, and fully insured.

NC Licensed Plumber

WQA Certified Water Specialist

Kinetico Authorized Dealer

EPA Lead-Safe Certified

BBB Accredited Business

Fully Licensed & Insured

Ready to Meet Frank?

Schedule your free in-home water test today. Frank will personally visit your home, test your water, and give you honest recommendations — no pressure, no obligation.